Shipping policy

Complimentary Shipping on all Domestic Orders 

Orders typically ship out within 1-3 business days after they have been placed. Please note that orders are not shipped on Saturdays, Sundays, or major US National Holidays. You will receive an email containing tracking information once your order has been shipped. If you don't receive this information please contact us at concierge@olivesandelephants.com. We are unable to ship orders in extreme hot or cold temperatures, as it may damage our handcrafted products. Should any extreme weather conditions occur that may affect your shipment, we will notify you by phone or email. Olives + Elephants is not responsible for lost or stolen packages. Please reach out to the courier directly for missing packages and address changes.